Our front desk team
Insurance & financing

Insurance & Payment

We want your visit to be as straightforward as possible, and that includes the financial side. Here's everything you need to know about how we handle insurance at both our Headon and LIV locations.
Accepted insurance plans

We work with all providers

We accept all dental insurance plans and offer direct billing at both locations. We submit your claim on your behalf, and you're responsible only for whatever portion your plan doesn't cover. No paperwork, no waiting, no reimbursement forms to chase.

If you have dual insurance, we handle the secondary submission too. We'll coordinate between both plans so you get the most out of your coverage without any extra steps on your end.

A patient signing a form at the front desk
How our fees are determined

Clear, consistent, and guided by the ODA

All fees at The Dental Manor follow the Ontario Dental Association Fee Guide, the provincial standard for dental fees in Ontario. This guide is designed to reflect the actual cost of delivering quality care: the right materials, proper infection-control standards, and a skilled team you can count on.

You'll always know what to expect before any work is done. If you have questions about a specific procedure or what your out-of-pocket costs might look like, we're happy to walk you through it before your appointment.

A patient reviewing details with a team member at the front desk
Payment options

Simple, flexible, and convenient

We accept a range of payment methods at both locations to make settling your balance as easy as possible:

Credit card Debit card Cheque Cash e-Transfer

If you have any questions about payment before your visit, don't hesitate to give us a call. We're happy to walk you through what to expect.

A couple reviewing payment options with a team member
The Canadian Dental Care Plan (CDCP)

What you should know before you use it

We participate on a claim-by-claim basis at both locations.

We want our patients to have a clear picture of how the CDCP works before making decisions about their coverage. The CDCP is not a free dental program. It has its own fee schedule, separate from the Ontario Dental Association Fee Guide, and in almost all cases lower. This means that even patients who qualify for 100% CDCP coverage will typically have a balance owing, because the CDCP fee does not reflect the full ODA rate.

Maintaining the standard of care our patients expect requires fees that align with the ODA guide. We're committed to being upfront about this so there are no surprises at checkout.

  • The CDCP fee grid is separate from Ontario's provincial fee guide, and the two are not interchangeable.
  • An out-of-pocket balance is common even for patients with full CDCP eligibility.
  • Patients who drop private insurance in favour of the CDCP may find their total costs are higher overall.
  • We encourage you to compare your options carefully before making any changes to your existing coverage.

For full details on the CDCP, visit canada.ca/dental. If you'd like to talk through how the plan applies to your situation, give us a call. We're happy to help you figure out what makes sense for you.

A smiling patient
Still have questions?

We've got you covered

We work with all providers and follow Ontario's fee guide at both locations, so there are never any surprise costs. Give us a call or book online and we'll happily sort out the details with you.

Connect with us

We would love to meet you

Whether you're looking for a new dental home, coming back after a while away, or just finally ready to book that appointment, we're here, and we'd love to welcome you. New patients are always welcome at both locations. Book online or give us a call, we'll take great care of you.

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